Privacy Policy
Privacy Policy
At Pause & Relax, your privacy and trust are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [insert website URL] or engage with our spa services.
Information We Collect
We collect personal and non-personal information to enhance your experience and provide exceptional service.
- Personal Data:
Includes your name, contact number, email address, booking details, payment information, and any other data you provide when making an appointment, purchasing a package, or subscribing to our communications. - Non-Personal Data:
Includes details such as your IP address, browser type, device information, and browsing behavior on our website, helping us improve functionality and user experience.
How We Use Your Information
We use the information we collect to:
- Process and confirm appointments or purchases
- Communicate with you regarding bookings, updates, offers, or feedback
- Personalize your spa experience and enhance our services
- Improve website performance and customer satisfaction
- Ensure data security and prevent fraudulent activity
Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your data. However, please note that no online transmission can be guaranteed to be completely secure.
Cookies
We use cookies and similar technologies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but some parts of the website may not function optimally.
Third-Party Links
Our website may contain links to third-party websites or booking platforms. Pause & Relax is not responsible for their privacy practices or content. We encourage you to review their policies before sharing your information.
Your Rights
You have the right to access, update, or request deletion of your personal data. To exercise these rights, please contact us at ops@pausenrelax.com
Bookings and Payments
To schedule appointments or purchase gift vouchers, you may be required to provide valid personal and payment information. Full payment may be required at the time of booking.
All prices are listed in [currency] and may be subject to change without prior notice.
Authenticity & Quality Commitment
At Pause & Relax, we are committed to offering genuine wellness experiences that blend expert care, premium natural products, and a serene environment.
Our Promise
All therapies, treatments, and wellness products used at our spa are sourced from trusted, certified brands and skilled professionals who uphold the highest standards of hygiene and quality.
We ensure every experience—from massages to skincare rituals—is delivered with authenticity, attention to detail, and a deep respect for your well-being.
Customer Assurance
If, in the rare event, you are unsatisfied with any aspect of your experience, please contact us within [insert number of days] of your visit. We will address your concern promptly and work to ensure your complete satisfaction.
Use of Website Content
Website content is for personal, non-commercial use only. Copying, modifying, or redistributing any content without prior written consent from Pause & Relax is prohibited.
User-Generated Content
By sharing reviews, testimonials, or photos with Pause & Relax, you grant us permission to use such content for promotional or marketing purposes across our platforms.
By using our website or visiting our spa, you acknowledge and agree to the above policies.
For any questions or concerns, please contact us at ops@pausenrelax.com